Sales channels, regulations, political climate, customers, economic conditions, technologies, competition and more. Nothing in the estate agency industry stands still; change is part and parcel of the business.
One of the most interesting transformations in the sector in recent memory has been one of business models. Even in the past 10 years, the structure of some estate agents has changed dramatically. Online agents have come onto the scene, and revenue streams are markedly different from what they were prior to the 2008 crash.
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